Related Words

Service Quality: An MCO's success in meeting the nonclinical customer service needs and expectations of plan members.

Quality Control: Activities or programs whose purpose is to ensure that all quality specifications for products or services are being met and are of consistently high quality.

Quality Improvement: Any system or process designed to enhance an organization's ability to meet quality requirements.

Quality Link: Search engines count links votes of trust. Quality links count more than low quality links. There are a variety of ways to define what a quality link is, but the following are characteristic . . . View Full Definition

Quality Content: Content which is linkworthy in nature.

Quality Management (QM): An organization-wide process of measur-ing and improving the quality of the healthcare provided by an MCO.

Quality Circle: A carefully selected group of employees who voluntarily meet on a regular basis to identify problems and make recommendation by using various techniques for analyzing and solving work-relate . . . View Full Definition

Quality: In a managed care context, an MCO's success in providing healthcare and other services in such a way that plan members' needs and expectations are met.

Quality Assurance: Activities or programs whose purpose is to demonstrate and ensure that products and services meet specifications and are consistently of high quality.

Quality Audit: The process of examining the elements of a quality management system in order to evaluate how well they comply with quality system specifications.