Member Services: The department responsible for helping members with any problems, handling member grievances and complaints, tracking and reporting patterns of problems encountered, and enhancing the relationship between members of the plan and the plan itself.

 

Related Words

Member Services: The department responsible for helping members with any problems, handling member grievances and complaints, tracking and reporting patterns of problems encountered, and enhancing the relati . . . View Full Definition

Nonclearing Member: An exchange member firm that is not able to clear transactions, and must pay another member firm to carry out its clearing operations.

Nonfinancial Services: Such things as freight, insurance, passenger services, and travel.

Nonmember Firm: Used for listed equity securities. Brokerage firm that is not a member of an organized exchange (NYSE). Such firms execute trades either through member firms, or on regional exchanges where . . . View Full Definition

Remote Access Services (RAS): A feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25 connection or WAN link. RAS works with several major network protocols, including TCP/IP, I . . . View Full Definition

Membership Or A Seat On The Exchange: A limited number of exchange positions that enable the holder to trade for the holder's own accounts and charge clients for the execution of trades for their accounts. Related: Member firm.

Member Short Sale Ratio: The total shares sold short by NYSE members divided by total short sales, which is used to analyze market expectations and bullish or bearish trends.

Member Bank: A national- or state-chartered bank that is a member of the Federal Reserve System.

Member Bounce: (also 'member's bounce, lucky kick') a very favorable (lucky) bounce or kick of the ball

Member Firm: Used for listed equity securities. Brokerage firm that has at least one membership on a major stock exchange even though, by exchange rules, the membership is in the name of an employee and . . . View Full Definition